Shipping & Returns
Products will be shipped from Rarr headquarters with 1 to 5 working days as most products are made in Melbourne. Please allow time for cutting and sewing.
We are offering FREE SHIPPING in Australia on orders
You can track your domestic orders at Australia Post –
Standard Australia Post 3-7 days
EXPRESS POST $10.00 – 1 Business Day Metro
INTERNATIONAL – STANDARD
|Zone 1||New Zealand||5-7 days|
|Zone 2||Asia Pacific (Hong Kong, Singapore, etc)||7-10 days|
|Zone 3||Western Europe (UK, France, etc)||7-12+ days|
|Zone 4||North America (USA, Canada)||8-12+ days|
|Zone 5||Rest of the world||10-12+ days|
NEW ZEALAND – FREE SHIPPING
REST OF THE WORLD – FREE SHIPPING
- Please note: delivery time may vary upon location, and how long it takes for items to be processed through customs (which is up to each individual country’s discretion).
Every country has specific customs laws that may mean that you will have to pay custom duties to accept your item, this excess cost is not included in the shipping price, and is up to the buyers discretion to consider this when making a purchase.
- Parcels can be tracked here for domestic and international order: https://auspost.com.au/mypost/track/#/search
We understand selecting the right style and size online can be a difficult one. We happily accept returns for an exchange or full refund (excluding shipping cost), provided the following requirements are met;
- The item(s) are returned within 30 business days of you receiving them.
- The item(s) are in their original condition. All tags must be attached.
- Sale item(s) are returned in 30 business days with tags will receive store credit or exchange only
- Item(s) must not be worn, washed or altered.
Returns will not be accepted if the above requirements aren’t met.
Shipping costs incurred by returning an item, are not covered by Rarr Designs. However if a new size is requested, we will cover the shipping cost when sending you the new item(s).
Please fill out the below returns form:
Send items back to:
8 Viminalis Court
Endeavour Hills Vic 3802
If you received a faulty garment or the wrong item, please email fill out the below form so we can make it right! As soon as you have submitted this form please check your junk mail box. Sometimes our emails land in there.